Customer support

at Inyad
📍 Anywhere in the World 🕐 flexible 📅 Posted 2 mo ago

Flexibility profile

Hours Full-time
Async-friendly Not stated
Schedule shape Standard
Caregiver-compatible Verify in interview

Headquarters: Casablanca

inyad is looking for a Customer Support Specialist to increase our brand and ​product's visibility, through ​  building relationships and communicating with potential customers using popular social media platforms.


  • Answering customer questions as they come through email, chat, or phone (facebook messager, WhatsApp, etc.)
  • Answering comments on social media and responding to inquiries by connecting with internal teams
  • Spending time out of the queue to create new ways to excite and engage our customers, for instance: branching documentation, interactive email signatures, or proactive email campaigns.
  • Maitaining documentation related to customer support
  • Strong ability to work individually as well as part of a team.
  • Good written and oral communication skills (Classical Arabic, French and English)
  • Extremely rigorous, punctual and well organized 

To apply: https://weworkremotely.com/remote-jobs/inyad-customer-support

Why this works for parents & caregivers

This is a remote, flexible-schedule role. You can structure your day around school pickups, naps, doctor appointments, or eldercare without juggling a fixed 9–5. FlexCareers reviews every listing to surface the schedule signals working parents actually search for: hours, async-friendliness, and whether the role is genuinely caregiver-compatible.

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